Contact Us — Non Gamstop Casinos UK

If you have a question about anything you have read on this site, spotted something that needs updating, or want to flag an issue with one of the casinos we cover, this is the page to use. Below you will find how to get in touch, what we can help with, and what we cannot.

How to Reach Our Team

The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days, though this can stretch slightly when volumes are higher than usual.

When you write to us, a short summary of what your message is about helps us route it to the right person and respond more usefully. If your query concerns a specific casino, page or bonus offer, include the name so we can check the relevant details before replying.

What We Can Help With

This site publishes independent research on non GamStop casinos for UK readers, covering how bonuses, wagering requirements, payments and licensing work in practice. We are happy to hear from you on any of the following:

Questions about our content — if something on the site about welcome bonuses, wagering requirements, payment methods or licensing is unclear, ask and we will explain it in plain terms.
Corrections — casino offers, terms and licensing details change. If you notice something on the site that looks out of date, such as an old bonus figure or a payment method that is no longer available, tell us so we can check it against the current terms.
Feedback on our coverage — if there is a topic around non GamStop casinos, payments or games you think we should cover in more depth, we welcome the suggestion.
Editorial or partnership enquiries — if you represent a casino operator or an affiliate partner, please explain who you are and what you are proposing.
Concerns about gambling harm — if you or someone you know is struggling with gambling, say so in your message and we will point you towards independent support services rather than casino-related information.

What This Page Is Not For

We are an independent research and comparison site, not a casino operator, so we cannot process deposits, withdrawals, account verification or bonus claims. Any query about an active account, a specific transaction, a KYC check or a withdrawal dispute needs to go directly to the customer support team of the casino in question, since only the operator holds your account details and payment history.

Similarly, we do not offer legal, financial or gambling-addiction counselling. Where a message touches on any of these, we will point you towards the appropriate official body rather than attempt to advise directly.

A Note on Accuracy and Editorial Independence

The casino offers, ratings and rankings shown on this site, including the operators reviewed such as Betmica, Kikibet, Betninja and others further down our lists, reflect our own research at the time of publication. Bonus terms, wagering requirements and payment options can change without notice, so if you come across a discrepancy between what we have published and what a casino currently advertises, that is exactly the kind of correction we want to hear about.

We do not accept payment in exchange for favourable coverage, and commercial relationships with any operator do not influence how casinos are ranked or reviewed. Reader-reported corrections are one of the ways we keep listings, including the one on our best non GamStop casinos page, as accurate as possible between updates.

Responsible Gambling and Self-Exclusion

If you are contacting us because you are concerned about your own gambling or someone else's, please know that GAMSTOP only covers operators licensed by the UK Gambling Commission, and casinos not on GamStop sit outside that self-exclusion scheme. If you have previously self-excluded through GAMSTOP, that block will not apply to sites licensed overseas. For free, confidential support, GamCare can be contacted through their national helpline, and we would encourage anyone affected to reach out to them directly rather than relying solely on information from this site.

What Happens After You Send a Message

Every message is read by a person on our editorial team, not answered by an automated system. We will confirm receipt where appropriate and follow up with a proper response, usually within two working days. If your query needs input from more than one team member, for example a factual correction that requires re-checking a casino's current terms, it may take a little longer, and we will let you know if that is the case.

We appreciate every reader who takes the time to get in touch, whether with praise, criticism or a simple question. It is one of the ways this site stays useful and current for people researching non GamStop casinos in the UK.